Privacy Policy

Last Updated: November 2025

1. Introduction

OpenChart is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

  • Name and email address
  • Password (encrypted)
  • Payment information

Automatically Collected Information

  • IP address
  • Browser type and version
  • Operating system
  • URLs visited

Trading and Chart Data

  • Chart data you upload
  • Analysis scripts you create
  • Chat conversations with AI

3. How We Use Your Information

  • To provide and maintain our service
  • To process your transactions
  • To send you technical notices and updates
  • To provide customer support
  • To monitor usage and improve our services
  • To detect and prevent fraud
  • To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Law enforcement when required by law
  • Business partners with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

10. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.